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Lifetime Benefit Solutions Update on COVID-19 (Coronavirus)

News & Updates
News & Updates
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The safety and wellbeing of our members, our employees, and our community are at the center of everything we do. Lifetime Benefit Solutions is monitoring developments about novel coronavirus disease 2019 (COVID-19) and what it means for our community.

We are in contact with local, state and federal health officials, and will implement applicable orders and regulations as they become effective. We will keep you informed of any changes to your health plan or benefits as soon as possible.

  • No cost to members for COVID-19 testing where medically necessary consistent with CDC guidance
  • No cost to members for medically necessary office, urgent care, or ER visits related to COVID-19
  • No cost to members for telehealth services related to COVID-19. Some groups are covering all telehealth visits (both COVID-19 and non-COVID-19 related). Please contact the number on the back of your member ID card to confirm telehealth coverage.
  • We will provide coverage for COVID-19 vaccines in accordance with applicable state and federal guidance.
  • Some groups are waiving cost share for COVID-19 treatment. Please contact the number on the back of your member ID card to confirm treatment coverage.
  • Prior authorization suspended from 3/20/2020 to 6/18/2020 have resumed.
  • Extended timeframes to file appeals
  • Members are encouraged to use their 90-day mail order benefit for prescription medications
  • Early medication refills available for prescriptions during state of emergency
  • Information and FAQs for employers on COBRA programs
  • Don’t Fall for Fraudulent Schemes During Our National COVID-19 Fight

Contact us for personalized care and questions about your coverage.

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